The Conflict-Handling Techniques Are Characterized by Two Dimensions, Cooperativeness and Assertiveness

question 27

Multiple Choice

The conflict-handling techniques are characterized by two dimensions, cooperativeness and assertiveness. Cooperativeness indicates the degree to which ________.

• A) one party attempts to satisfy his or her own concerns
• B) one party attempts to suppress the conflict
• C) the parties attempt to find a win-win solution
• D) one party attempts to satisfy the other party's concerns
• E) the parties are willing to involve third-party conflict resolution techniques

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Definitions:

Proactive Behaviours

Actions taken by individuals that are anticipatory, changeful, and self-initiated to influence themselves or their environment.

Proximal Socialization Outcomes

Immediate results that stem from the process of adapting and integrating into a new social environment or group.

Distal Socialization Outcomes

The long-term results of the socialization process, such as the integration into and acceptance by an organization’s culture.

Orientation Program

A structured introduction offered by an organization to acquaint new employees with its policies, procedures, culture, and the roles they will be assuming.