Filtering Is a Barrier to Effective Communication

question 8

Multiple Choice

Filtering is a barrier to effective communication. Filtering takes place when ________.

• A) the interpretation of the message gets affected by the receiver's emotion
• B) the information we have to work with exceeds our processing capacity
• C) a sender purposely manipulates information so the receiver will see it more favorably
• D) the receivers in the communication process selectively see and hear based on their motivations, experience, and other personal characteristics
• E) receivers also project their interests and expectations into communications as they decode them

---

Definitions:

Depression

A mood disorder featuring persistent feelings of sadness, loss, and hopelessness, often accompanied by a lack of interest in previously enjoyable activities.

Generalized Anxiety Disorder

A psychological disorder characterized by excessive, uncontrollable, and often irrational worry about everyday things, significantly impacting daily functioning.

Antidepressants

Medications used to treat depression by altering the chemicals in the brain responsible for mood regulation.

Exaggerated

Describing something as being increased or enlarged beyond what is normal or reasonable.