A Manager Should Practice ________, Which Means in Dealing with Cross-Cultural

question 68

Multiple Choice

A manager should practice ________, which means in dealing with cross-cultural communication, a manager should put herself in the place of the employee to understand the employees values, experiences and frames of reference.

• A) evaluation
• B) empathy
• C) complicity
• D) commiseration
• E) apathy

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Definitions:

Labor Costs

The total expenses that a company incurs due to the employment of staff, including wages, benefits, and taxes.

Predetermined Overhead Rate

An estimated charge per unit of activity used to allocate overhead costs to products or services, calculated before the accounting period begins.

Machine Hours

A measure of the total running time of machinery used in production over a specific period, often used to allocate costs based on machine usage.

Job Cost Sheets

Documents that track the materials, labor, and manufacturing overhead costs incurred for a specific job in a cost accounting system.