Rhoda Is an Executive Assistant at a Major Medical Center

question 51

Multiple Choice

Rhoda is an executive assistant at a major medical center. Because she works directly with the head doctor, Rhoda feels that it is appropriate to council patients on their upcoming procedures. Marge, a recent graduate with a degree in Healthcare Administration, also works at the medical center and is responsible for new patients. Marge typically becomes irritated when Rhoda attempts to council new patients. Marge's irritation with Rhoda can be explained by ________.

• A) role perception
• B) role expectation
• C) role norms
• D) social norms
• E) performance norm

---

Definitions:

Churches

Religious organizations that are established and recognized within a community, offering services of worship and spiritual guidance.

Cults

Religious groups devoted to a specific cause or charismatic leader.

Married Couples

Two individuals legally united in marriage, often recognized by law, culture, or religion, and granted certain legal rights and responsibilities.

Households

Units consisting of one or more people living in the same dwelling and sharing at means such as meals or living accommodation.