Dispatch Heroes Inc

question 42

Multiple Choice

Dispatch Heroes Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing, undue socializing, and tardiness. The management is considering enforcing several restrictions to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance?

• A) Employers must take corrective action to stop the unwanted activities.
• B) Employers should attack the source of the problem, i.e., the dissatisfaction.
• C) Employers must introduce surveillance to ensure smooth flow of work.
• D) The management must suspend employees who engage in deviant workplace behaviors.
• E) The management must restrict the activities that adversely affect productivity.

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Definitions:

Management

The process of directing and controlling a group of people or an organization to reach a specific set of goals or objectives.

Investors

Individuals or entities that allocate capital with the expectation of receiving financial returns, encompassing a variety of assets including stocks, bonds, and real estate.

ROA

Return on Assets, a profitability ratio that measures how efficiently a company can manage its assets to produce profit during a period.

Effective Utilization

Effective utilization refers to how efficiently resources, such as labor and equipment, are used to produce goods or services.