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You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering. Which professor out of this group would you expect to address issues on communication?
Customer Value
The perception of what a product or service is worth to a customer versus the possible alternatives.
Inputs
The resources used in the production process, including raw materials, labor, and capital.
Process Flow Chart
A visual representation of the steps in a process, showing how tasks or operations are connected.
Pareto Analysis
A decision-making technique used to prioritize tasks or identify key causes of problems based on the principle that 80% of effects come from 20% of the causes.
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