A Nurse Manager Is Brainstorming Quality Improvement Methods

question 28

Multiple Choice

A nurse manager is brainstorming quality improvement methods.Which action would help implement these methods on the assigned unit?

• A) Continue without change.
• B) Resist change from upper management.
• C) Empower employees to carry out needed strategies for change.
• D) Agree to change what is directly beneficial.

---

Definitions:

Serotonin

A neurotransmitter believed to play many roles, including regulating mood, appetite, and sleep, and involved in some cognitive functions such as memory and learning.

Testosterone

Testosterone is a steroid hormone that plays a key role in the development of male reproductive tissues and secondary sexual characteristics, though it is also present in females.

Oxytocin

A hormone and neurotransmitter often associated with bonding, trust, and the regulation of social behaviors.

Frustration-Aggression Principle

A theory suggesting that frustration leads to aggressive behavior because it creates an unpleasant emotional state.