Filtering Is a Barrier to Effective Communication

question 16

Multiple Choice

Filtering is a barrier to effective communication. Filtering takes place when ________.

• A) the interpretation of the message gets affected by the receiver's emotion
• B) the information we have to work with exceeds our processing capacity
• C) a sender purposely manipulates information so the receiver will see it more favourably
• D) the receivers in the communication process selectively see and hear based on their motivations, experience, and other personal characteristics
• E) receivers also project their interests and expectations into communications as they decode them

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Definitions:

Credit Cards

Means of access to preapproved lines of credit granted by a bank or finance company.

Debit Cards

Bank cards that allow users to make transactions by deducting money directly from their checking account.

Government Securities

Financial instruments issued by a government to finance its public projects, which include bonds, treasury bills, and notes.