A Company's Value Chain

question 31

Multiple Choice

A company's value chain

• A)consists of the primary activities that it performs in seeking to deliver value to shareholders in the form of higher dividends and a higher stock price.
• B)depicts the internally performed activities associated with creating and enhancing the company's competitive assets.
• C)consists of two broad categories of activities: the primary activities that create customer value and the requisite support activities that facilitate and enhance the performance of the primary activities.
• D)concerns the basic process the company goes through in performing R&D and developing new products.
• E)consists of the series of steps a company goes through to develop a new product,get it produced and into the marketplace,and then start collecting revenues and earning a profit.

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Definitions:

Six Sigma

A program to save time, improve quality, and lower costs.

Run Test

A test used to examine the points in a control chart to see if non-random variation is present.

Control Chart

A statistical tool used to analyze the stability of processes and monitor if they are in control by plotting data over time.