A Balanced Scorecard for Measuring Company Performance

question 50

Multiple Choice

A balanced scorecard for measuring company performance

• A)entails putting equal emphasis on financial and strategic objectives.
• B)entails striking a balance between financial objectives and strategic objectives.
• C)balances the drive for profits with social responsibility obligations.
• D)prevents the drive for achieving strategic objectives from overwhelming the pursuit of financial objectives.
• E)entails creating a set of financial objectives balanced among profitability measures and liquidity measures.

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Definitions:

Pearson Correlation

is a measure of the linear correlation between two variables, quantifying the strength and direction of their relationship.

Two-tail Tests

Hypothesis tests that consider extreme values in both tails of the distribution to evaluate the likelihood of observing a relationship by chance in either direction.

Likert Scale

A psychometric scale commonly used in questionnaires to represent people's attitudes, opinions, or perceptions, where responses range from one extreme to another.

Service Quality

The assessment of how well a delivered service conforms to the customer's expectations.