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Scenario 16-1
Suppose the following are the sales for all of the firms in two different industries.
-Refer to Scenario 16-1. Which of the following statements is correct regarding the competitiveness of these two industries?
Expert Power
The influence and authority one possesses due to their expertise, skills, or knowledge in a specific field.
Behavior
The way in which one acts or conducts oneself, especially towards others.
Referent Power
The influence one has over others based on their admiration, respect, or desire to be similar to the influencer.
Identification
The process of recognizing or establishing the identity of a person or thing, often through specific characteristics or markers.
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