Which of the Following Statements Would Be Most Effective in an Adjustment

question 4

Multiple Choice

Which of the following statements would be most effective in an adjustment letter?

• A)We apologize for the defective product you purchased from our store on May 3, 2014.
• B)Unfortunately, you must provide the receipt in order to receive a full refund.
• C)This misunderstanding will be handled directly by our Customer Relations supervisor.
• D)We will be happy to issue you a full refund after you submit your receipt to our head office.

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Definitions:

Constitution

The fundamental law or document that establishes the governing framework, principles, and powers of a political entity or nation.

Supremacy Clause

A clause in the United States Constitution establishing that federal law takes precedence over state laws and constitutions when there is a conflict.

Constitution

A fundamental set of principles or established precedents that dictate the governance and operation of a political entity or organization.

Judicial Review

The process by which courts examine the actions of the three branches of government to ensure they comply with the Constitution.