Samir Prada Arrives 20 Minutes Late for a Meeting with Five

question 40

Multiple Choice

Samir Prada arrives 20 minutes late for a meeting with five colleagues. He explains that on his way to the meeting, he met a friend from another department. Since they hadn't talked for a few days, they stopped to chat. The group has already made a decision about one of the tasks they have been assigned, but Samir wants the others to back up and reconsider their decision. Samir's behaviour illustrates that he needs to be more knowledgeable or careful about one of the following terms related to professional behaviour discussed in the text. Which terms is it?

• A)polish
• B)soft skills
• C)civility
• D)social intelligence

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Definitions:

Sustainable Development

Conducting business in a way that protects the natural environment while making economic progress.

Social Audits

Evaluations of an organization's social impact, policies, and practices, often concerning its contributions to social responsibility and ethical standards.

Environmental Scans

The process of gathering, analyzing, and dispending information for strategic purposes from the external and internal environments of an organization.

Cause Marketing

A partnership between a for-profit business and a non-profit organization to mutually promote and benefit from social or environmental causes.