A Technical Specialist

question 94

Multiple Choice

A technical specialist:

• A) often has a background in product applications rather than sales.
• B) may call on the customer both before and after a purchase.
• C) may work in conjunction with an order getter to persuade new clients.
• D) usually is the person who explains technical details of the firm's product to prospective customers.
• E) All of these alternatives are correct.

Define an event of instruction and explain Gagne's nine events of instruction.

Explain the concept of trainability tests and their utility in employee training processes.

Demonstrate knowledge of the ethics of training and development, including ethical guidelines.

Identify and provide solutions to delivery problems experienced by trainers.

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Definitions:

Cholesterol Level

The measure of cholesterol in the blood, important for assessing cardiovascular health and risk of heart disease.

Confidence Interval

A statistical range, with a certain probability, that is likely to contain the true value of an unknown population parameter.

Mean Height

The average height of a group of individuals.

Confidence Interval

A set of values, from sampled data, believed to contain the value of an obscure population parameter.