New Hardware and Software Available to Salespeople

question 70

Multiple Choice

New hardware and software available to salespeople:

• A) Change the basic sales tasks that must be performed, but don't change how well the tasks are done.
• B) Involve no costs to the firm except the purchase of the hardware and software.
• C) Do not provide any new ways to meet customer needs.
• D) May provide a real competitive advantage to a firm if they are used properly.
• E) None of these alternatives are correct.

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Definitions:

Divorce

The legal dissolution of a marriage by a court or other competent body.

Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records.

Confidential

Pertains to information that is meant to be kept secret or private, typically to protect sensitive data or personal privacy.

Nonverbal Communication

The process of conveying a message without the use of words, which can include gestures, facial expressions, and body language.