"Return on Investment" Means

question 10

Multiple Choice

"Return on investment" means:

• A) sales divided by investment.
• B) investment divided by net sales.
• C) net profit before taxes divided by the assets used to make the profit.
• D) net profit after taxes divided by the investment used to make the profit.
• E) None of the alternatives is correct.

Identify costs not included in factory overhead.

Understand the formula for calculating cost of goods manufactured.

Understand the concept and benefits of appropriate self-disclosure in personal and professional environments.

Recognize the role of acceptance of responsibility in effective apologies.

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Definitions:

Self-Serving Bias

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Performance Appraisal

Is the process of formally evaluating performance and providing feedback to a job holder.

Conflict Resolution

The removal of the substantial and/or emotional reasons for a conflict.

Underlying Cause

The fundamental reason or root cause that gives rise to a situation, problem, or symptom, often hidden or not immediately apparent.