Finding Out Why Orders Are Not Being Filled on Time

question 28

Multiple Choice

Finding out why orders are not being filled on time at a distribution center is what kind of decision scenario?

• A) Semi-structured
• B) High-velocity
• C) Unstructured
• D) Procedural
• E) Operational

---

Definitions:

Rationalization

is the cognitive process of making seemingly acceptable explanations for behaviors that are actually irrational, often to justify personal decisions and actions.

Projection

A psychological defense mechanism where individuals attribute their own unwanted feelings, impulses, or thoughts to others.

Displacement

In psychology, a defense mechanism involving the transfer of an emotional response from the original stimulus to a substitute target.

Compensation

Involves all forms of financial returns and tangible services and benefits employees receive as part of an employment relationship.