Expert Systems Are Used When

question 89

Multiple Choice

Expert systems are used when:

• A) expertise is in short supply and needs to be captured.
• B) predictions for the future are required.
• C) patterns of consumer behavior need to be investigated.
• D) Big data needs to be analyzed.
• E) senior managers need reports on overall business performance.

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Definitions:

Discretionary Costs

Expenses that are not essential for the operation of a business, such as advertising or research and development, which can be adjusted or eliminated depending on financial performance.

Research and Development

A business or government activity that involves the investment of resources in the development and refinement of new products, services, or processes.

Service Department

A segment of an organization that does not directly produce goods but provides support services to other departments that do.

Service Orders

Requests or instructions for maintenance, repairs, or other service activities, typically issued by customers or companies.