________ CRM Includes Customer-Facing Applications Such as Tools for Sales

question 69

Multiple Choice

________ CRM includes customer-facing applications such as tools for sales force automation,call center and customer service support,and marketing automation.

• A)Analytical
• B)Employee
• C)Operational
• D)Partner
• E)Next-generation

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Definitions:

Maintenance Department

The Maintenance Department is a functional division within a company responsible for the upkeep, repair, and preservation of equipment, facilities, and infrastructure.

Sequential Method

A technique in cost accounting where support department costs are allocated to other departments in a specific sequential order, taking into consideration the services provided by each support department.

Janitorial Department

A segment of a business or organization responsible for cleaning, maintenance, and upkeep of buildings and facilities.

Square Footage

The area of a space measured in square feet, often used in real estate to quantify the size of buildings or rooms.