Identify and Describe the Two Types of Customer Relationship Management

question 85

Essay

Identify and describe the two types of customer relationship management applications.

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Definitions:

Pay Raises

An increase in the wage or salary provided to an employee, often based on performance or market conditions.

Promotions

The act of advancing an employee to a higher position or rank within an organization, often accompanied by increased responsibilities and salary.

Communication Behaviors

The ways in which leaders share information, provide feedback, and facilitate effective dialogue with their teams.

Leader Emergence

The process through which an individual becomes recognized by others as a leader, often through demonstrating leadership qualities and gaining the support of peers.