Which of the Following Companies Used Benchmarking to Achieve an Order-Shipping

question 9

Multiple Choice

Which of the following companies used benchmarking to achieve an order-shipping accuracy of 99.9 percent?

• A) Ford Motor Co.
• B) L.L. Bean
• C) GE Aviation
• D) Nike
• E) 1-800-Flowers

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Definitions:

Red Herring

A distraction or irrelevant topic introduced to divert attention away from the original issue.

Harried Executive

A business leader or manager who is extremely busy and under a lot of stress, often dealing with many challenges and responsibilities simultaneously.

Naturalist Intelligence

One of Howard Gardner's multiple intelligences, highlighting an individual's ability to interact with, understand, and classify the natural environment and living beings.

Transactional Analysis

A psychotherapeutic approach that examines interactions, or transactions, between individuals to understand and improve communication.