Employees at Acme Express Are Dissatisfied with Working Conditions, Salary

question 98

Multiple Choice

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work.
-Toni has decided that she'll just get a new job and get away from the problem. Toni is dealing with her dissatisfaction through ________.

• A) exit
• B) voice
• C) loyalty
• D) neglect
• E) acceptance

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Definitions:

Data Collection

The process of gathering and measuring information from varied sources to get a complete and accurate picture of an area of interest.

Adult Lifestyle

Pertains to the way of life or style of living that reflects the attitudes and values of adults, which may include aspects such as work, leisure, and relationships.

Dual-Income

Pertaining to a household or family where two members, typically spouses, are earning income through employment.

Parenting

The process of promoting and supporting the physical, emotional, social, financial, and intellectual development of a child from infancy to adulthood.