Dispatch Heroes Inc

question 30

Multiple Choice

Dispatch Heroes Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing, undue socializing, and tardiness. The management is considering enforcing several rules restrictions to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance?

• A) Employers must take corrective action to stop the unwanted activities.
• B) Employers should attack the source of the problem, i.e. the dissatisfaction.
• C) Employers must introduce survellience to ensure smooth flow of work.
• D) The management must suspend employees who engage in deviant workplace behaviors.
• E) The management must restrict the activities that adversely affect productivity.

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Definitions:

Encouragement Conditions

The circumstances or environments that foster support and motivation among individuals or teams to achieve desired outcomes.

Supervisor's Interest

Relates to the areas or topics that a supervisor focuses on or prioritizes, often influencing their management style or leadership approach.

Job Enlargement

involves increasing the variety and number of tasks that an individual performs, aiming to counteract monotony and improve job satisfaction.

Secretarial Pool

A group of secretaries or administrative assistants available to support different executives or departments within an organization, often on an as-needed basis.