Joe Is Dissatisfied with His Job and Deals with It

question 87

Multiple Choice

Joe is dissatisfied with his job and deals with it by regularly discussing his problems with his manager. Which type of response is Joe using in this situation?

• A) exit
• B) voice
• C) loyalty
• D) neglect
• E) performance

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Definitions:

Real Thing

An authentic object or concept, as opposed to an imitation or reproduction.

Likert Scale

An interval scale on which respondents record their reactions to statements by checking their level of agreement between, for example, “strongly agree” and “strongly disagree.”

Ordinal

Scales with some measure of progression such as “Freshman, Sophomore, Junior, Senior.”

Interval

Generally, the distance between points on a scale. In research terms, interval refers to a scale in which there is an assumption of equal intervals between points on the scale.