Employees at Acme Express Are Dissatisfied with Working Conditions, Salary

question 59

Multiple Choice

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work.
-Susan has composed a list of concerns along with her suggestions for improving conditions. Susan is dealing with her dissatisfaction through ________.

• A) exit
• B) voice
• C) loyalty
• D) neglect
• E) acceptance

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Definitions:

UTQG Rating

The Uniform Tire Quality Grading system, a tire rating system that evaluates tires based on treadwear, traction, and temperature resistance.

Load Rating

The maximum weight that a vehicle, tire, or other component is designed safely to support.

Section Height

The vertical distance from the rim seat to the outer tread of a tire, affecting vehicle handling and ride comfort.

Section Width

The measurement of the width of a tire from its inner sidewall to its outer sidewall.