Which of the Following Is Not Considered a Key Quality

question 25

Multiple Choice

Which of the following is not considered a key quality of an employee in a customer-responsive culture?

• A) friendly and courteous
• B) accessible
• C) knowledgeable
• D) good computer skills
• E) willing to do what's necessary to please the customer

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Definitions:

Income Effect

The variation in the income of a person or an economy and its impact on the demand for products or services.

Legal Services

Professional services provided by qualified lawyers or legal practitioners, including advice, representation, or the preparation of legal documents.

Normal Good

A good for which demand increases as the income of consumers increases, and decreases as the income falls.

Demand Curves

Graphs that depict the relationship between the price of a good or service and the quantity demanded for a given period, generally showing an inverse relationship.