____ Refers to Satisfying Current and Emerging Customer Needs

question 35

Multiple Choice

____ refers to satisfying current and emerging customer needs.

• A)Responsiveness
• B)Flexibility
• C)Relevancy
• D)Accommodation

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Definitions:

African Americans

A racial or ethnic group in the United States with ancestry from any of the black populations of Africa.

William Julius Wilson

William Julius Wilson is an American sociologist known for his work on race, class, and poverty in the United States, particularly his theories on the urban underclass and the impact of structural economic changes on American society.

Ethnic Enclave

A geographic area with a high concentration of individuals from the same ethnic or cultural background, often characterized by distinct languages, traditions, and businesses.

Hispanic Groups

Describes people in the United States who come from or have ancestors from Spanish-speaking countries, focusing on their cultural, social, and demographic aspects.