Gina Considers Craig,her Office Assistant,to Be Both Highly Skilled and Highly

question 73

Multiple Choice

Gina considers Craig,her office assistant,to be both highly skilled and highly motivated.Craig frequently surprises Gina with his creative problem solving,above and beyond the basic job requirements.What response should Gina make to Craig's performance?

• A) She should not respond to Craig's behavior because no changes are necessary.
• B) She should refer Craig for help with stress management.
• C) She should offer Craig feedback that is more detailed in areas needing improvement.
• D) She should reward Craig and offer him opportunities for career development.
• E) She should investigate whether Craig feels he is being treated fairly.

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