Iris CorpHas Made a Name for Itself by Following Long-Standing Methods

question 25

Multiple Choice

Iris Corp.has made a name for itself by following long-standing methods to manufacture wooden furniture.Recently,competitors using more modern technology have appeared in the furniture market,and Iris has found its business suffering as a result.Using a TQM approach,which of the following might help Iris Corp.improve?

• A) Iris should firmly resist engaging in any risk taking,instead continuing to follow its traditional methods and processes.
• B) Iris management should not involve subordinates when looking to solve the corporation's problems.
• C) Iris should create an atmosphere that promotes innovation.
• D) Iris should ignore its customer needs and requests.
• E) Iris should provide quality training only to those in top management.

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Definitions:

Short-Term Employment

Employment situations that are temporary or have a fixed duration, often lasting for only a limited period.

Gig Employment

refers to a labor market characterized by short-term contracts or freelance work, as opposed to permanent jobs, often facilitated by digital platforms.

Human Capital

The neoliberal idea that each person possesses a set of skills, knowledge, and abilities that he or she is responsible for maintaining and improving so that he or she accumulates more capital (and hence accrues more market value).

Commercial Project

A project undertaken for commercial purposes, focusing on the development and delivery of goods or services for profit.