Which of the Following Is Not an Example of Customer

question 11

Multiple Choice

Which of the following is not an example of customer service?

• A) Making customers happier by listening to them
• B) Suggesting a less expensive product that will meet the customer's need
• C) Providing free delivery
• D) Cutting resource costs
• E) Upgrading production lines

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Definitions:

Time

A dimension in which events can be ordered from the past through the present into the future.

Contribution Margin

The amount by which a product's sales price exceeds its variable costs, contributing towards covering fixed costs and generating profit.

Financial Break-even

The point at which total revenues equal total costs, resulting in no profit or loss for the business.

Financial Break-even

The point at which total revenues are equal to total operating expenses and financial costs, meaning the company makes no profit but also incurs no loss.