The Most Important Thing to Do During a Sales Call

question 11

Multiple Choice

The most important thing to do during a sales call is ________.

• A) listen, in order to learn what the customer needs
• B) keep talking so the customer doesn't lose interest
• C) ask questions to keep the customer engaged in the sales call
• D) push for the sale early and don't mention price until the end

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Definitions:

Termination Letters

Written notifications from an employer to an employee stating the end of the employee's job within the company.

Controversial

Something that gives rise to public disagreement or debate.

Psychographics

Psychological characteristics of an audience, including personality, attitudes, and lifestyle.

Demographics

Quantifiable characteristics of a population, including age, gender, occupation, income, and education.