Which of the Following Is a Way to Improve Customer

question 111

Multiple Choice

Which of the following is a way to improve customer service?

• A)Encourage customers to complain.
• B)Ask employees for feedback on improving customer service.
• C)Develop a service theme that communicates the importance of customer service in the company.
• D)All of the above

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Definitions:

Early Humans

Refers to the various species of the genus Homo that existed before the modern species, Homo sapiens, including Homo habilis and Homo erectus.

Adapting

The process of adjusting or conforming to new conditions or environments in order to cope with changes or challenges.

Cognitive Psychologists

Specialists in psychology who study the mental processes that underlie behavior, including perception, memory, thought, and problem-solving.

Mental Processes

Internal, covert activities of our minds, such as thinking, feeling, and reasoning.