When an Employee in a Business Treats a Customer Poorly

question 56

True/False

When an employee in a business treats a customer poorly, that customer usually does not complain; however, she does tell her "horror story" about that business to more than 10 other people.

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Definitions:

Employer-Sponsored Plans

Retirement or health benefit plans offered to employees by their employer, including 401(k) and pension plans.

Coverdell Education

A savings account designed to help families pay for education expenses, offering tax-free growth and withdrawals when for qualified education costs.

Qualified Profit-Sharing

A retirement plan that allows employers to contribute to their employees' retirement savings, which are then invested and allocated to individual accounts.

Additional Tax

The extra amount of tax that taxpayers may owe after their initial tax payment or withholding.