Which of the Following Was Not Identified as a Way

question 79

Multiple Choice

Which of the following was not identified as a way for the typical small business to establish a competitive advantage?

• A)Lowering prices
• B)Providing higher quality goods or services
• C)Improving customer service
• D)Doing whatever the company does for its customers better than its competitors

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Definitions:

Charismatic/Value Based

Leadership that inspires and motivates followers through personal charm, conviction, and the ability to communicate a compelling vision or values.

Transactional Leadership Model

A leadership style focused on the exchanges that occur between leaders and their followers, involving clear structures and rewards for performance.

Assertive Values

The inherent beliefs and standards that promote straightforward, honest communication and stand-up behavior in personal and professional interactions.

Two-Way Communication

Two-way communication is an interactive process where information flows back and forth between participants, allowing both to speak and listen.