Although Frank Is Not in Top Management, He Is Charismatic

question 169

Multiple Choice

Although Frank is not in top management, he is charismatic and well liked by others in his organization. Other employees often look to Frank to see how he reacts to new policies implemented by top management, and they follow his lead. Frank has ____ leadership in his organization.

• A) personal
• B) formal
• C) informational
• D) unofficial
• E) informal

---

Definitions:

Cross-Functional Project Team

A group of individuals from different departments or areas of expertise working together towards a common project goal.

Traditional Work Team

A group of individuals who work together in a conventional setting to achieve common goals, typically with defined roles and a hierarchical leadership structure.

Self-Managed Operational Team

A group of employees responsible for controlling and managing their work processes and tasks without direct supervision.

Self-Managed Teams

Teams that operate with a high degree of autonomy, with members collectively making decisions and managing work processes without direct supervision.