The Effects of Changes That Can Cause a Product to Become

question 140

Multiple Choice

The effects of changes that can cause a product to become obsolete almost overnight would best be called ____ forces.

• A) competitive
• B) political
• C) technological
• D) sociocultural
• E) economic

Understand the components and importance of emotional intelligence in the workplace.

Distinguish between surface acting and deep acting in managing emotions.

Comprehend the relationship between attitudes, beliefs, feelings, intentions, and behaviors.

Understand the EVLN model and its relevance to job satisfaction and organizational behavior.

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Definitions:

U.S. Labor Law

The body of laws and legal regulations in the United States that governs the rights and obligations of workers, employers, and unions.

Business Unionism

A labor union strategy focusing on negotiation of immediate economic benefits for workers, such as wages and job security, over broader social objectives.

21st Century

Refers to the current century, marked by advanced technology, globalization, and evolving workplace dynamics including shifts in labor relations and employment patterns.

Representation Gap

The discrepancy between workers who are members of a labor union and those who are not but would like to be, indicating a lack of union representation.