Which of the Following Is NOT a Benefit of Empowerment

question 33

Multiple Choice

Which of the following is NOT a benefit of empowerment?

• A)Quicker response to customer needs during delivery
• B)Quicker response to dissatisfied customers during service recovery
• C)Employees more satisfied with their jobs and themselves
• D)Lower training costs and overall labor costs
• E)Employees acting more warmly and enthusiastically with customers

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Definitions:

Artistic

Relating to, characteristic of, or skilled in the fine arts, including music, painting, drawing, sculpture, etc.

Public Relations Representative

A professional responsible for creating and maintaining a positive public image for the companies, organizations, or individuals they represent, often through media and community relations.

Career Development Portfolio

A collection of materials or documents that evidences an individual's skills, accomplishments, experiences, and professional growth over time.

Sophomore Student

A second-year student in a four-year undergraduate program or a high school.