Techniques Imparted by Theatrical Improvisation and Jazz Improvisation Provide Service

question 11

Multiple Choice

Techniques imparted by theatrical improvisation and jazz improvisation provide service workers with _______________

• A)skills in reading customer cues.
• B)skills in responding to customer cues.
• C)guidance on coordinating a team effort among the team service employees who are interacting with the customer.
• D)a and b
• E)a,b,c

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Definitions:

Population

The entire group of individuals or observations about which the researcher wants to make conclusions.

Sample

A subset of data or observations taken from a larger population, used for statistical analysis.

Quantitative Data

Numerical information that can be measured and quantified, allowing for mathematical calculations and statistical analysis.

Interval

A range of values within which a measurement or variable can fall, often used in statistics to estimate uncertainty.