COMPLETION QUESTIONS Service Setting or Servicescape

question 18

Essay

COMPLETION QUESTIONS
Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-____________ environment is a setting in which people want to spend time.

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Definitions:

Platform Relevant Messages

These are messages tailored to fit the specific characteristics and audience of a particular platform, ensuring effective communication.

Periscope

A live video streaming app that was owned by Twitter, allowing users to broadcast and explore the world through live video.

Facebook Live

A feature of the Facebook social media platform that allows users to stream live video to their followers or to the public, often used for events, announcements, and interactive engagements.

VW Emissions Scandal

refers to the 2015 scandal where Volkswagen was found to have been using software in diesel engines to cheat on emissions tests, leading to false reports of low emissions.