COMPLETION QUESTIONS Service Framework

question 20

Essay

COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service Encounter
Servuction
Backstage
Services Theater
Workers,Setting,Customers,Process
Services Marketing Mix
-The components of any service experience are the service ______________,the service ______________,the service ______________,and the service ________________.

---

Definitions:

Stock Split

A corporate action to increase the number of shares outstanding by issuing more shares to current shareholders, often to make the stock more affordable to investors.

Market Price

Market Price refers to the current price at which an asset or service can be bought or sold in a marketplace.

Dividend Per Share

The total dividends declared by a company for each share of common stock owned.

Net Income

The total profit of a company after all expenses, including taxes and operating costs, have been subtracted from total revenue.