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COMPLETION QUESTIONS
Marketing Strategy
Environmental Scanning
Proactive
Defensive
Services Marketing Approach
Service Operations Approach
Market Segmentation
Positioning,Share-of-Mind
Upside Down Organization
Sur/Petition
-_______________ refers to the study of successful marketing practices in other services for insights and solutions to a marketing problem.
Home Setting
The environment within an individual's residence where personal health care services can be provided.
Workplace
A location or setting where individuals engage in professional or vocational tasks.
Intimacy Expression
How individuals convey their feelings of closeness and connectedness with others, which can be emotional, physical, or both.
Social Support
The perception and actuality of being cared for, valued, and part of a network of communication and mutual obligation.
Q5: Which of these are methods that are
Q20: The primary objective of a good guarantee
Q21: To eliminate the hazards of disruptive customer
Q21: What is the relationship between integrated marketing
Q22: Which of these is not a way
Q30: To be successful in using the adaptation
Q36: Customers evaluate services differently from physical goods
Q38: Service organizations may employ any of the
Q43: _ refers to a technique in which
Q58: Which of these is a transaction that