What Does It Mean When a Service Organization "Invents" Its

question 28

Short Answer

What does it mean when a service organization "invents" its future?

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Definitions:

Cohesion

The force or quality of sticking together, often used to describe unity or solidarity within groups.

Social Identity Theory

The theory that people define and evaluate themselves largely in terms of the social groups with which they identify.

Social Dominance

The concept that some individuals or groups hold a higher status within a social hierarchy, often exerting power or influence over others.

System Justification

A theory suggesting that people have a tendency to defend, uphold, and rationalize the status quo, even when it is detrimental to their own interest.