Which Term Refers to Maintaining Contact with a Customer in Order

question 2

Multiple Choice

Which term refers to maintaining contact with a customer in order to evaluate the effectiveness of the product and the satisfaction of the customer?

• A) Internalization
• B) Resale
• C) Follow-up
• D) Sales penetration
• E) Transaction selling

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Definitions:

Life Expectancy

The average period that a person may expect to live, often calculated from the time of birth based on a range of demographic factors.

Morbidity Statistics

Data and figures that measure the incidence and prevalence of diseases across different populations and demographics.

American Psychiatric Association

A professional organization of psychiatrists in the United States, dedicated to ensuring humane care and effective treatment for all persons with mental illness.

Homosexuality

The romantic or sexual attraction or orientation towards individuals of one's own gender.