While Working with a Customer at Your Weekend Job in a Furniture

question 18

Multiple Choice

While working with a customer at your weekend job in a furniture store,you notice the customer is closely examining a set of patio furniture.From your study of professional selling,you know that the customer is:

• A) prospecting.
• B) trying to be left alone.
• C) sending a buying signal.
• D) attempting to make a trial close.
• E) showing objections to the product.

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Definitions:

Correlational Studies

Research methods that examine the relationship between two or more variables to determine if a change in one is associated with a change in another.

Observational Methods

Research techniques in which subjects are observed in their natural environment or within a controlled environment without interference from the researchers.

Case History Method

A research approach that involves an in-depth investigation of a single subject or group to uncover patterns and insights.

Randomized

Pertaining to a process of selection or arrangement in which each item of a set has an equal probability of being chosen.