Obtaining Referrals Is a Continuous Process for Salespeople

question 16

True/False

Obtaining referrals is a continuous process for salespeople.

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Definitions:

Polygraph Test

A lie detector test that measures and records several physiological indicators such as blood pressure, pulse, respiration, and skin conductivity while a subject is asked questions.

Emotional Arousal

The complex psychological and physiological state of being awoken or stimulated to action by emotions.

Validity

The ability of a test to measure what it was designed to measure.

Deception

The act of misleading or tricking someone by concealing or distorting the truth.