Which of the Following Statements About Sales Training Is Most

question 13

Multiple Choice

Which of the following statements about sales training is most likely true?

• A) Sales training ends when the salesperson actually begins the selling job.
• B) An understanding of sales training is only gained through the company's formal training program.
• C) Sales training is irrelevant once a salesperson receives the designation of "master sales representative."
• D) Sales knowledge gained from sales training benefits not only the salesperson and the company but also the customer.
• E) Periodic sales training is intended to keep salespeople humble and aware of their shortcomings.

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Definitions:

Break-Even Point

The point at which total costs and total revenue are equal, resulting in no net loss or gain.

Variable Cost

Expenses in a business operation that fluctuate with the level of output, such as materials and labor costs.

Utilization

The degree to which a resource, such as equipment or labor, is being used effectively to produce goods or services.

Efficiency

A measure of how well resources (time, energy, costs) are used to achieve a goal or perform a process with minimal waste or effort.