During Sales Presentations,Tyrone,a Computer Salesperson,asks Prospects Various Questions About Previous

question 45

Multiple Choice

During sales presentations,Tyrone,a computer salesperson,asks prospects various questions about previous experiences with other computers and their opinions about the quality and price of the computers he sells.Tyrone uses _____,a good tool of the successful salesperson.

• A) selective questioning
• B) problem solving
• C) targeting
• D) probing
• E) empathy

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