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What Is the Term a Manager Uses to Describe an Opportunity

question 12

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What is the term a manager uses to describe an opportunity a guest has to form a lasting impression about an operation?


Definitions:

Group Culture

The shared values, norms, practices, and behaviors that characterize a specific group, influencing how its members interact and work together.

Status

refers to the relative social position or rank of a person or group within a society.

Values

core beliefs or principles that guide an individual's actions and decisions.

Customs

Norms and traditions established by societies over time governing behaviors and practices.

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