Which of the Quality "Gurus" Advocated the Idea of Setting

question 49

Multiple Choice

Which of the quality "gurus" advocated the idea of setting an objective of zero defects to focus on the cost of poor quality (cost of nonconformance) ?

• A) Philip Crosby
• B) Joseph M. Juran
• C) W. Edwards Deming
• D) Walter Shewart

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Definitions:

Mill Rate

The amount of tax payable per dollar of the assessed value of property, used in calculating property taxes.

Assessed

Evaluated or estimated, often in the context of determining the value for tax purposes.

Value

The monetary, material, or assessed worth of an asset, good, or service.

Fraction

A mathematical expression representing a part of a whole or a division of quantities.