Quality Function Development (QFD)is a Key to Improving Quality Through

question 108

Multiple Choice

Quality function development (QFD) is a key to improving quality through TQM because

• A) it is a method to optimally locate inspections stations in a manufacturing plant.
• B) it strategically positions the quality function in an organization chart.
• C) it advocates functional silos for greater efficiency.
• D) the core of the approach is a conceptual map for interfunctional planning and communications that links customer requirements and product/service designs.

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Definitions:

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